Important Information
Policies
To help make your stay at The Westin San Jose in San Jose as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies and rooms guidelines for a predictable stay.
Policies at The Westin San Jose are structured for a full-service downtown hotel. Check-in standards, pet allowances, and smoking restrictions are clearly defined, while payment and cancellation terms vary by rate. Amenities and rooms operate within these policies to keep operations consistent during busy convention periods.
Check-In & Check-Out
- Check-in: From 3:00 PM
- Check-out: By 12:00 PM
Age & Identification
- Minimum check-in age: 18
- Valid photo ID and credit card required
Pet Policy
- Pets are allowed
- Fees and restrictions apply
Smoking Policy
- Non-smoking property
Payment & Cancellation
- Credit cards accepted
- Cancellation terms vary by booking conditions